Shipping Policy

Shipping Policy

Shipping Policy

Posted on: 27/10/2026 Views: 1748

Shipping Policy

  1. Applicable Area:

Our delivery service is available in all provinces and cities throughout Vietnam.

  1. Delivery Time
  • Orders will be dispatched within 24 hours after processing is completed, or according to the delivery schedule specified in the contract.
  • For customers in distant provinces, the estimated delivery time is 3–5 days after the order is received. However, the delivery date may vary depending on product availability, weather conditions, and other factors.
  • Delivery time is calculated from the time the ordering procedures are completed with our sales consultant until the customer receives the goods.
  1. Delivery Methods
  • For customers in distant provinces: Delivery is handled by logistics companies or express shipping services.
  • For customers within the city: Delivery is handled by our delivery staff or local delivery services.

The logistics service provider is responsible for providing proof of delivery, including photographs and the recipient's signature, to both the buyer and the seller upon request.

  1. Goods Inspection Policy
  • Upon receiving the goods, customers have the right to request that the delivery personnel open the package for inspection.
  • If the delivered products do not match the items ordered, customers have the right to return the goods and refuse payment.
  • If customers have already made payment but the delivered order does not match their requirements, they may request a full refund or ask for the correct order to be delivered as originally specified.
  • To request a refund or order replacement, please contact us via email at minhhoathanh@gmail.com or call 0982 666 352. We are committed to resolving all customer requests.

Minh Hoa Thanh Trading - Services - Import Export Company Limited
Address: C62, Thoi An Residential Area, Thoi An Ward, District 12, Ho Chi Minh City, Vietnam
Hotline: 0286 250 2299 - 0982 666 352

Email: minhhoathanh@gmail.com

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